Customer Support

Need help with your RaysWorlds account, subscription, payment, marketplace purchase, or virtual in-game items? Contact our support team and describe the problem you are experiencing.

Email Support

Email: greentreerecord@gmail.com

Include your username, the email connected to your account, and a description of the issue. Do not send your password or complete payment-card information.

Payment and purchase assistance

For payment questions, include the purchase date, amount, and the item or subscription purchased. Digital items are delivered to the RaysWorlds player account used during checkout.